TERMS & CONDITIONS

• Jennifer Reid Design reserves the right to reproduce any original artwork as a print or for licensing purposes, unless otherwise agreed in writing. This includes the creation of fine art prints, stationery, or other product applications.
• As a gesture of good faith and respect for our collectors, private commission pieces will never be reproduced or made available as prints without the written consent of the original purchaser.
• If you have any questions about reproduction rights or licensing opportunities, please contact info@jenniferreid.com.au.

• When placing an order through our website, you will need to provide personal and payment information, including your name, email address, billing and shipping addresses, and credit card information.
• We accept payment via [Debit/ Credit cards and direct bank transfer]. All payments are processed securely through [payment processors: Stripe, PayPal].
• Prices listed on the website are in AUD and include GST, unless stated otherwise.
• Once your order is placed, you will receive a confirmation email with details of your purchase and shipping information.
• You are responsible for ensuring the accuracy of the information provided for your order. Any mistakes may delay processing or shipping.

• For information on shipping, delivery times, and associated costs, please refer to our Shipping and Returns page.
• We aim to process all orders as quickly as possible, but delivery times may vary depending on location, stock availability, and shipping provider.

• We only accept returns or refunds on faulty products.
• Custom commission pieces are non-refundable once the deposit payment has been made and work has begun.

• Our website uses cookies to enhance your browsing experience, analyse traffic, and remember preferences. You can disable cookies in your browser settings; however, some features of the website may not function properly without them.
• For more information, refer to our Privacy Policy.

• We may share personal information with trusted third-party providers, such as payment processors, shipping couriers, and email marketing services, to fulfil your order and provide services related to your purchase.
• These providers are only given access to the information necessary for their services and are required to keep your data confidential.

• All content on our website, including images, text, artwork, and product descriptions, is protected by copyright and intellectual property laws.
• You may not reproduce, transmit, display, or modify any content from this site without express written permission from Jennifer Reid Design.
• For licensing or use inquiries, please contact us at info@jenniferreid.com.au.

• By submitting a testimonial, or sharing photos of our artwork in your home or space, you grant us permission to use such images or content for promotional purposes on our website, social media, or other marketing materials.
• If you do not wish to have your image used, please inform us at the time of submission, and we will respect your request.

• Jennifer Reid Design is not liable for any damages, losses, or issues arising from the use of the website or any products purchased, to the extent permitted by law.
• We are not responsible for any delays in delivery, damages during shipping, or technical issues related to the website or payment systems.

• Jennifer Reid Design will not be held responsible for any delays or failure to fulfil orders due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, or disruptions in supply chains.

• Jennifer Reid Design reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

• Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.